You are here: Home > FAQs
   FAQs

1.What is your company name means? And how to pronounce “Tonoch”?

The Tonoch is get from “Topnotch” ,it is means that we will offer top products in the world market for our all customer, included good quality, good design, good service, reasonable price. The “Tonoch” is read to  / 'təu nɔ: tʃ /.

 

2.How to get your products catalogue and know your new products?

You can click “Products” on our website for find all products and new products, also you can click “Download & Service” for download our products e-catalogue and products data.

 

3.I would like to know some about sales question, example payment term, delivery time…

About sales question, please click “Sales Term” on our website, maybe you can get answer.

 

4.How to get your products price?

Please make sure what products you interested, then email to sales@tonoch.com, you will get answer in 4 hours, also you can through MSN: Johnguland@yahoo.com.cn ,Skype: Johnguland for get instant message.

 

5. Can you design and manufacture products according customer requirement?

Of course, we can do it. Our engineer can as per customer requirement and exact demand to developed check with local market demand products.

 

6.Why I send email to your company not get any response?

Usually your email will get our sales team reply in 4 hours(any time ,24 hours per day,365 days per year),maybe we not get your email, pls try to click “Contact” for fill in leave a message form.

 

7.Sorry,my question not got answered in here?

Please email your question to our sales team at sales@tonoch.com , thank you.We will give your response in 4 hours.